Question 1

When should I use the SecureMyEmails check?

Accepted Answer

Use it in four common situations: if you think your emails have been hacked or compromised; if your emails keep going to junk or not arriving; if you want a fast cyber risk snapshot before a review or supplier conversation; or if you have found a compliance gap and need to show what your email controls are missing. The check takes about 30 seconds and gives you a plain-English report with a priority fix list.

Question 2

I think our emails have been hacked: what does the check look at?

Accepted Answer

The check scans your domain's SPF, DKIM and DMARC records to show whether criminals could impersonate your domain or abuse weak email protections. If those records are missing or misconfigured, your domain can be used to send fake emails that look like they came from you. The report shows you exactly where those gaps are and what to fix first.

Question 3

Our emails are not landing properly: can this tool help?

Accepted Answer

Yes. The most common reason business emails go to junk is that SPF, DKIM or DMARC records are missing or wrong. The check identifies those gaps and explains in plain English what your IT team needs to change. Most fixes take under an hour once you know what to do.

Question 4

Can I use this as a quick cyber risk check before a review or renewal?

Accepted Answer

Yes. The check gives you a risk score from 0 to 100 and a prioritised list of issues so you can walk into any IT review, insurance renewal, or supplier conversation knowing where your email security stands. You get a shareable report you can send to your IT team.

Question 5

Can I use the results to show a compliance gap?

Accepted Answer

Yes. The report shows exactly which email controls are missing against GDPR, Cyber Essentials, and standard IT audit expectations. You can use it to brief your IT team, share with a compliance officer, or show an auditor what you are addressing and in what order.

Question 6

Why is the SecureMyEmails tool free?

Accepted Answer

The tool was built to show how technical advice should be delivered: clear, practical and jargon-free. It is provided free so business leaders can understand their email security risk without needing an IT background. Amalan Consulting offers paid consultancy and fractional IT leadership for businesses that want hands-on support, but there is no obligation.

Question 7

How does SecureMyEmails handle my data?

Accepted Answer

The check only looks at publicly available DNS records. It does not access your email inbox or internal systems. Domain check data may be added to Amalan's CRM for follow-up support. Domain logs are automatically deleted after 30 days. Individual check results expire after 1 hour. To have your data removed, email privacy@amalan.co.uk.

Question 8

How does the email security score work?

Accepted Answer

Your domain is scored from 0 to 100 based on SPF, DKIM, DMARC and related email protections. 0-30 means critical risk: spoofing and delivery problems are likely. 31-60 means high risk: some protection exists but important gaps remain. 61-80 means needs attention: decent baseline but still exposed. 81-100 means protected: strong setup, keep monitoring. Your report always prioritises fixes in the order that reduces business risk first.

Question 9

Who is Amalan Consulting?

Accepted Answer

Amalan Consulting provides fractional IT leadership for businesses with 20 to 250 staff, helping them turn technology into a competitive advantage rather than just a cost. With 24 years of IT consultancy experience, Amalan helps business leaders make smart technology decisions that drive growth and protect operations. SecureMyEmails is a free tool built by Amalan to make email security accessible to non-technical business owners.

Question 10

What exactly does the tool check?

Accepted Answer

We check your email's security configuration, including protection against impersonation, delivery settings, and security standards. You'll get clear explanations of any issues found and practical advice on how to fix them.

Question 11

How long does it take?

Accepted Answer

The check takes about 30 seconds to complete. You'll get instant results on screen, with the option to have a copy emailed to you.

Question 12

Do I need technical knowledge to use this tool?

Accepted Answer

Not at all. We explain everything in plain English, without technical jargon. If you do need to fix something, we'll provide clear, actionable advice you can share with your IT team.

Question 13

What happens after the check?

Accepted Answer

You'll get instant results showing any issues found and clear advice on what to do next. There's no obligation. You can use the information however you like. If you want help, we offer consultancy packages or can fully manage your email security for you.

Question 14

Can you help fix any issues found?

Accepted Answer

Yes. We offer both consultancy packages and full management services for your email security. You can either get expert guidance to fix issues yourself, or we can handle everything for you. Contact us through the Amalan website to discuss options.